0117 427 0642 contact@arv-plumbing.co.uk 24/7 Emergency Service

Cookies Policy

Last updated: September 21, 2025

We use cookies to improve your website experience. This policy explains what cookies are, which ones we use, and how you can control them.

Quick Summary

  • Essential cookies: Required for the website to work (can't be disabled)
  • Analytics cookies: Help us improve the website (you can opt out)
  • Your choice: You control non-essential cookies through our banner or browser settings

1. What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and provide a better user experience.

Session Cookies

Deleted when you close your browser

Persistent Cookies

Stay on your device until they expire or you delete them

2. Cookies We Use

Essential Cookies

Required

These cookies are necessary for the website to function and cannot be disabled.

  • Session management: Keep you logged in securely
  • Security: Protect against malicious attacks
  • Cookie preferences: Remember your cookie choices

Analytics Cookies

Optional

Help us understand how visitors use our website so we can improve it.

  • Google Analytics: Website usage statistics
  • Performance monitoring: Page loading times
  • User behavior: Popular pages and features

Functional Cookies

Optional

Remember your preferences to provide a personalized experience.

  • Theme preference: Dark/light mode choice
  • Language settings: Your preferred language
  • Form data: Save progress on contact forms

Specific Cookies

Cookie
Purpose
Duration
Type
_session
Security and session management
Browser session
Essential
cookie_consent
Remember your cookie preferences
12 months
Essential
theme_mode
Remember dark/light mode preference
12 months
Functional
_ga
Google Analytics - distinguish users
2 years
Analytics
_gid
Google Analytics - distinguish users
24 hours
Analytics

3. Third-Party Services

Google Analytics

We use Google Analytics to understand website usage and improve user experience.

Data collected: Page views, user interactions, device info (anonymized)

Retention: 26 months

Opt out: Google Analytics Opt-out

4. Managing Your Preferences

Cookie Banner

Use our cookie banner when you first visit or find "Cookie Settings" in the footer.

Browser Settings

Control cookies directly through your browser preferences.

Chrome Firefox Safari Edge

Impact of Disabling Cookies

  • Essential cookies: Website may not function properly
  • Analytics cookies: No impact on functionality
  • Functional cookies: You'll need to reset preferences each visit

5. Your Rights

Information

Know what cookies we use and why

Choice

Accept or reject non-essential cookies

Control

Change your preferences anytime

Withdrawal

Withdraw consent without penalty

6. Legal Compliance

Our cookie practices comply with UK privacy laws including PECR (Privacy and Electronic Communications Regulations) and UK GDPR. Essential cookies are used under legitimate interest, while optional cookies require your consent.

7. Updates

We may update this policy to reflect changes in our practices or legal requirements. Check the "last updated" date above for the most recent version.

8. Contact Us

Email

contact@arv-plumbing.co.uk

Phone

0117 427 0642

We typically respond to cookie-related queries within 2 working days.